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Dr. Christabel (Apea-Bah) Addo-Mfoamfo, PhD, MBA, PMP®

Dr. Christabel (Apea-Bah) Addo-Mfoamfo, PhD, MBA, PMP®

Head of Information Systems, Graphic Communications Group Ltd.

PhD, MBA, PMP®; Head of Information Systems, Graphic Communications Group Ltd.

DRAKA.PC
Lead Consultant, ERP Delivery Assurance & Technology Operations

Biography

Dr. Christabel (Apea-Bah) Addo-Mfoamfo is an experienced technology leader, administrative consultant and project-management professional with extensive industry experience spanning enterprise technology, ERP implementation, IT infrastructure, network engineering, cybersecurity, cloud technologies, systems integration and complex technology-project delivery.

Her technology career began after completing her first degree in Electrical and Electronics Engineering at the Kwame Nkrumah University of Science and Technology (KNUST) in 2001. She subsequently earned an MBA in Management Information Systems from the University of Ghana and a doctoral qualification from California Intercontinental University, USA. She is also PMP® certified, complementing her technology background with formal project-management capability.

Throughout her professional career, Dr. Addo-Mfoamfo has participated in and led enterprise technology initiatives across different organisational environments, with particular experience in the implementation, operation and optimisation of Enterprise Resource Planning systems.

Her experience extends beyond technology implementation to the organisational realities of digital transformation: coordinating consultants, managing timelines, integrating systems, supporting users, ensuring that implemented modules meet operational objectives, and driving technology adoption toward measurable improvements in organisational performance.

She currently serves as Head of Information Systems at Graphic Communications Group Ltd., where her responsibilities have included championing ERP implementation, coordinating technology consultants and supporting the effective integration of enterprise systems into organisational operations.

At DRAKA Labs, Dr. Addo-Mfoamfo brings senior industry expertise that strengthens the connection between enterprise architecture, implementation discipline, project governance, technology operations and successful institutional adoption.

Research interests

  • ERP Implementation
  • ERP Delivery Assurance
  • Enterprise Technology
  • IT Project Management
  • Infrastructure Readiness
  • Cloud Technologies
  • Network Engineering
  • Cybersecurity
  • Systems Integration
  • Operational Readiness
  • User Adoption

Applied domains

  • Enterprise Systems & Digital Transformation
  • ERP Delivery Assurance
  • Technology Operations
  • Systems Integration
  • Operational Readiness
  • User Adoption
  • Project Governance

Professional expertise

  • Enterprise Technology
  • ERP Implementation
  • ERP Delivery Assurance
  • IT Project Management
  • Systems Integration
  • IT Infrastructure
  • Cloud Technologies
  • Network Engineering
  • Cybersecurity
  • Consultant Management
  • Technology Operations
  • Operational Readiness
  • User Adoption
  • Delivery Governance
  • Project Reporting
  • Stakeholder Engagement

DRAKA Labs responsibilities

  • 01Support enterprise technology and ERP delivery assurance for DRAKA Labs
  • 02Provide senior industry perspective on ERP implementation and operational readiness
  • 03Support delivery planning, implementation coordination and milestone assurance
  • 04Support consultant and vendor deliverable definition, review and acceptance
  • 05Assess technology operations, infrastructure readiness and service-transition requirements
  • 06Review integration dependencies and operational integration risks
  • 07Support user-readiness, user acceptance and adoption planning
  • 08Promote implementation approaches that translate approved architecture into sustainable operational value

Programme / project responsibility

DRAKA.PC · Lead Consultant, ERP Delivery Assurance & Technology Operations

Provides senior professional expertise supporting the disciplined translation of approved architecture and requirements into operational technology, with focus on delivery assurance, implementation coordination, technology readiness, integration, consultant performance, user readiness, operational transition, go-live and stabilisation.

Government & digital systems experience

ERP Implementation & Multi-Country Project Coordination

Africa Online

Played an instrumental role in implementing an ERP system for the Ghana operation, collaborating with teams across countries and coordinating against multiple project timelines.

IT Manager - ERP Operational Oversight & Systems Integration

Cirrus Oil Services

Ensured implemented ERP modules operated according to plan, supported user objectives, and integrated complementary solutions into the enterprise environment.

Head of Information Systems

Graphic Communications Group Ltd.

Champions ERP implementation, coordinates technology consultants, assigns work against defined deliverables and timelines, and supports effective integration of enterprise systems into organisational operations.

Education

  • Doctoral QualificationCalifornia Intercontinental University, United States of America
  • MBA, Management Information SystemsUniversity of Ghana
  • Bachelor's Degree, Electrical & Electronics EngineeringKwame Nkrumah University of Science and Technology (KNUST)2001

Professional memberships

  • Project Management Professional (PMP®)